Parcel & LTL
Bulky products with modest price tags feel freight mistakes the hardest. A $40 billing error on a $400 product is margin you never see again — and it repeats every week.
Carriers re-measure packages in transit; a few inches of error inflates billed weight on every shipment of that SKU. Accurate product specs make these disputable.
Additional handling, oversize, residential, delivery-area, address-correction — each small, none audited, all recurring.
Commercial addresses misclassified as residential get surcharged on every delivery until someone notices.
Overnight shipping that started as one customer's rule and became everyone's habit. Usually the single largest preventable cost we find.
Freight rebilled at a higher class than it should carry. Density math and spec sheets win these disputes.
Weight bumps applied in transit that your bills quietly absorb — checkable against your product master.
Liftgates at docks, limited-access fees at ordinary businesses, inside delivery nobody asked for.
Invoices checked against your actual agreement — discounts, minimums, and fuel applied correctly.
Parcel and LTL are reviewed together in the Freight Performance Audit — one engagement, one report, one fixed fee.